Customer Success Hero
About Postly is a consumer technology company. We're on a mission to change the way people send postcards by making it more convenient and personal. We set out to develop a product that allows people to send postcards as unique as their actual vacation. Come join us and help rid the world of the stock postcard.
The Opportunity As our newest customer success hero, you’ll be on the front lines helping and inspiring our customers every day. You’ll make sure to assist our users with problems and questions they might have to ensure a truly satisfying experience.
- Passion for our product and mission
- Excellent, professional written and verbal communication/li>
- First experience in a customer facing role
- Well-organized, thorough, and efficient
- A people person – you should enjoy talking to and assisting others
- Prepared to work outside of office hours